Page level routing Page level Knowledgebase Unlimited Team Members Reply Live and Reply later Chat and Q&A Way back when, the first iteration of our Community Q&A app was called “Social Q&A”. It was when everything HAD to be social to be cool :). That app was designed for Universities and the idea was this: …
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We need to reset this type of thinking because it just does not match how modern customer support works. Customer support is delivered by teams. Having your team accessible without needing to jump between apps makes the customer support process easier. Let me explain.
Read More → After writing up the Google Grow My Store blog post, I started looking at product review tools. If you have a minute, it would be FANTASTIC if you could review your experience of using Chatify. As the saying goes, “every little helps!”. You can add your review on this page: Chatify’s page on Trustpilot. Thanks!
Read More → We know a lot of you already use the Google Site Reports to optimise your site. Having a site that is optimised against the parameters that Google has defined is a really important way of helping your site to rank well. More importantly, it will help you to deliver a better experience to your customers. …
Read More → If your current live chat setup falls into the Slack + x category, we would love to show you how Chatify will improve things for you.
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