All posts by John Dineen

Update: Today’s Performance Issues

I know that we have been in touch with many of you on chat already but I just wanted to give a more thorough explanation of the issues that we experienced earlier. First off, I want to sincerely apologise to the teams that were impacted. It’s incredibly frustrating when something like this happens. All I can do …

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Solving Repetition in Customer Service

Customer Profile UCC Campus Accommodation is the official accommodation provider for UCC with 4 separate self-catering apartment complexes: University Hall; Victoria Lodge; Victoria Mills and Castlewhite. All four complexes are located close to the River Lee and are walking distance to University College Cork and Cork City Centre. Solution at a Glance ChallengeLarge volume of …

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Chatify: Trustpilot Reviews

After writing up the Google Grow My Store blog post, I started looking at product review tools. If you have a minute, it would be FANTASTIC if you could review your experience of using Chatify. As the saying goes, “every little helps!”. You can add your review on this page: Chatify’s page on Trustpilot. Thanks!

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