We are delighted to announce that Pubble SaaS Ireland Ltd., the company behind chatify.com and reactlive.com, is now ISO 27001 Certified.
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I know that we have been in touch with many of you on chat already but I just wanted to give a more thorough explanation of the issues that we experienced earlier. First off, I want to sincerely apologise to the teams that were impacted. It’s incredibly frustrating when something like this happens. All I can do …
Read More → Let’s cut to the chase on this one. Any organisation that needs to improve how they respond to customers / patients / students / public through their website, can use Pubble (Live Q&A, LiveBlog, Questions) and Chatify (Live Chat) completely free of charge for the duration of the Covid-19 crisis. Our offer is open to …
Read More → Pubble SaaS Ireland Ltd. “Pubble” is the company behind two brands: Chatify (customer support) and React Live (Live events). Both brands are pretty new – the website for React Live is still being built – and represent a concerted effort on our part to improve the messaging around both product sets. That said, when we …
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Voted REI ‘Garden centre of the year 2015/16’, Horkans is a family business with a rich history in the retail of Gardening and Pets in Ireland. They put their customers at the centre of everything they do. Their stores stock a wide selection of quality gardening and lifestyle products backed up by knowledgeable, helpful staff. …
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Page level routing Page level Knowledgebase Unlimited Team Members Reply Live and Reply later Chat and Q&A Way back when, the first iteration of our Community Q&A app was called “Social Q&A”. It was when everything HAD to be social to be cool :). That app was designed for Universities and the idea was this: …
Read More → We need to reset this type of thinking because it just does not match how modern customer support works. Customer support is delivered by teams. Having your team accessible without needing to jump between apps makes the customer support process easier. Let me explain.
Read More → We know a lot of you already use the Google Site Reports to optimise your site. Having a site that is optimised against the parameters that Google has defined is a really important way of helping your site to rank well. More importantly, it will help you to deliver a better experience to your customers. …
Read More → If your current live chat setup falls into the Slack + x category, we would love to show you how Chatify will improve things for you.
Read More → On Friday last, we officially launched Chatify, our new live chat app. For existing Pubble live chat users, Chatify is the new version and you are welcome to upgrade free of charge. Please note that, on Sunday, March 31st 2019, we will be switching all Pubble Live Chat users over to Chatify. If you want to …
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